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Answers & Questions:

Question Asked: member name: amrelgarhy

I dropped my Samsung 640gb external drive and now it is not working, I see it keep trying to read but nothing happen, it keep trying for ever.
Now I am trying to find a PCB board for the same version to replace, but couldn't find any where, can I use another hard drive version to take pieces from and replace mine with and which version you recommend which exists in the market now?

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Question Asked: member name: Crysty

Can you fix remotely a Samsung S1 mini 250gb (hs25yjz/vpk) external Hdd?
The drive of S1 mini is running and when I connect to usb port, it start reading for few seconds and then enter in a loop for reading other sectors (the head is moving 2 times and then wait a lot of time).
Some time ago I fixed a Seagate hdd that had defective firmware using MX1A firmware provided by vendor. I'm thinking that is something similar now.

Before the drive stop working I follow the steps bellow:
- I used robocopy to copy from internal hdd to S1 mini usb hdd, but some files can't be checked on target drive
- I tried to delete files on target drive, but I can't
- I run chkdsk but I got error because chkdsk doesn't support raw drive like S1 mini.
- I force remove s1 mini and plug it again.

Windows event viewer shows the following errors:
- The IO operation at logical block address 3a380d7 for Disk 3 was retried.
- A corruption was discovered in the file system structure on volume F:.
The exact nature of the corruption is unknown. The file system structures need to be scanned and fixed offline.
- The system failed to flush data to the transaction log. Corruption may occur in VolumeId: SAMSUNG, DeviceName: DeviceHarddiskVolume30.
(A device which does not exist was specified.)
- {Delayed Write Failed} Windows was unable to save all the data for the file . The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.
- The device F: (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 2 more times. Please contact the device manufacturer for more information about this problem.

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Question Asked: member name: y

when i connect to pc,says first have to format it then to use it,i cant do it because i have document and i gona keep them.

the answer for Robin i didn't understand but if you tell me step by step what and where i have to go and do in the pc ,shall i do that

thanks in advance

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Question Asked: member name: jose orlando

hello, robin! I need to recover data from Samsung S2 640GB (NTFS formatted) external HDD that isn't recognized when connected on any USB port from any computer. I live in Brazil. Can you give a quotation for that service?

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Question Asked: member name: Antonio

Hi, I would like to ask the price of head for seagate st32000542as and the tool to replace heads. many thanks

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Question Asked: member name: Marcelo

Hi bro! My HD fell on the hard floor off of the top of my PC (from 30 cm height) and now is making this noise: and of course its not recognized by windows... What do you think the mechanical damage may be? I dont have access to data recovery services here in mexico... Where are you located? can I buy the tools and try to do it myself? that is, if you think its the damaged head... the info is not mission critical its just family photos and mp3s but its somewhat valuable to me! Thank you very much for your time and help!

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Question Asked: member name: Andrew

Hello! External hard drive Transcend 500 Gb StoreJet 25M3. During file replication it has deactivated. At the moment disk is not defined and there is no access to information. When turning on, knocking is heard for some time. It was troubleshot in local repair service. Verdict: the storage has defective read-write heads and/or preamplifier, so to get the information analogues Toshiba MK5059GSXP SL01 T s/n 61L1C469T 21 Jul 2011 storage is needed. I can’t imagine where do I find this analog? Can you help me with this problem?

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